






Our customer satisfaction is of the upmost importance to us. If you are unsatisfied with your items, we offer a 14 day free return period. Please see our Return Policy on the F&Qs.
WRINKLE FREE
No more ironing, machine wash, hang and ready to go
MAXIMUM FLEXIBILITY
Comfortable fit with a luxurious feel, whilst prioritising durability
BREATHABLE & FAST DRYING
Soft and fresh all day long
NO ODOUR
Neutralises the bacteria that causes body odour when we sweat
F&Q
How do I know what size to buy?
All our garments are manufactured based on standard sizing, we strongly recommend going up 1 size for a better fit. With some products, accurate sizing info can be found right under the product price, when clicking "size chart"
Our Shoes & Loafers are true to size, but might end up being on the small side. keep in mind that loafers don't have laces, so they are made thighter than normal shoes. If you are unsure about your size, take one size up for loafers to make sure they will fit perfect. We recommend going up 0.5 size if you normally have half sizes for a better fit.
To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.
If your size is not available, take the next down size (for example you have a US 9.5 but the next available size is 10 we recommend you to go with 10)
Do you ship overseas?
Yes, we ship to United Kingdom, Europe and the United States.
How long does shipping take?
All orders will be dispatched within 2-4 Business Days, and shipping will take around 3-5 business days worldwide depending on your shipping location. We ship to all countries except some Islands.
Total Shipping time is Processing time + Shipping time.
SHIPPING IS FREE
How does the 14 day return policy work?
Our return policy. We will verify the specific refund reason before processing any request. For quality-related issues, buyers need to provide photos/videos as evidence. Returns due to buyer's reasons (e.g. wrong size, change of mind) the buyer is required to cover return shipping costs. All return queries must be emailed to info@refined-london.com
If the damage is caused by us, we will arrange proper compensation. We currently have warehouses in the UK and US, and may offer local return services when order volume increases. Please don't hesitate to contact us if you have further questions. info@refined-london.com
How can I get support?
info@refined-london.com